Rental Terms & Conditions

Effective date: 1st April, 2025

These Terms and Conditions ("Terms") govern your access to and use of the Rentals section of PortugalProperty.com. By viewing, enquiring about, or proceeding with a booking for any rental property listed on this website, you confirm that you have read, understood, and agree to be bound by these Terms.

1. Third-Party Provider – Tripwix Vacation Rentals, SA

All vacation rental properties featured in the Rentals section are exclusively offered, managed, and contracted by:

Tripwix Vacation Rentals, SA

  • RNAVT nº 6560
  • Portuguese Tax Identification Number: 513983341

PortugalProperty.com is not a rental agency, property manager, or contractual party to the rental transaction. We act solely as a referral and marketing platform, connecting prospective guests with Tripwix Vacation Rentals, SA.

We do not hold, control, or distribute any funds or deposits associated with rental bookings.

2. No Agency Relationship and Full Disclaimer of Liability

PortugalProperty.com acts in an introducer capacity only and is not an agent, intermediary, broker, or partner of Tripwix Vacation Rentals SA or any property owner.

All rental agreements are entered into directly between you (the guest) and Tripwix Vacation Rentals SA. As such, PortugalProperty.com:

  • Does not negotiate, confirm, or administer bookings
  • Is not responsible for the accuracy of listing information, pricing, availability, or property descriptions
  • Accepts no liability for any cancellations, errors, omissions, overbookings, or inaccuracies
  • Has no responsibility for the condition, legal licensing, cleanliness, or safety of the properties
  • Is not liable for any loss, damage, injury, delay, dissatisfaction, or other issues related to your stay

Any complaints, requests for refunds, or disputes arising from your rental must be directed exclusively to Tripwix Vacation Rentals SA, under their terms and dispute resolution procedures.

3. Booking Process and Third-Party Terms

When you express interest in a rental property through PortugalProperty.com, you may either:

  • Be redirected to the official Tripwix website, or
  • Be contacted directly by a representative of Tripwix Vacation Rentals SA

From that point forward, Tripwix assumes full responsibility for the rental inquiry, booking process, confirmation, payment, and customer support.

By proceeding with any booking, you agree to be bound by Tripwix's own Terms and Conditions, Booking Policies, and Privacy Policy, which may be found on www.tripwix.com. PortugalProperty.com makes no warranties, express or implied, about Tripwix's performance or policies.

We strongly recommend that you review all third-party terms prior to making a booking.

4. Data Processing and GDPR Compliance

a) Primary Purpose – Rental Introduction

By submitting an enquiry via PortugalProperty.com's Rentals section, you consent to the sharing of your personal information (name, email, telephone number, rental preferences) with Tripwix Vacation Rentals SA for the sole purpose of managing your rental enquiry and potential booking.

PortugalProperty.com will not access, store, or process any sensitive personal data beyond what is necessary to initiate this introduction.

b) Secondary Purpose – Related Services

In accordance with Article 6(1)(f) of the General Data Protection Regulation (GDPR), and based on our legitimate business interest, we may retain your enquiry data to offer relevant services connected to your property search, including:

  • Real estate sales
  • Mortgage brokerage and financing
  • Foreign currency exchange solutions
  • Home and travel insurance

We will not send marketing communications unless you have opted in. You may opt out or request data deletion at any time.

Your data will never be sold, rented, or transferred to any third party other than Tripwix Vacation Rentals SA for the purposes described above.

PortugalProperty.com adheres to GDPR best practices, including data minimisation, access controls, secure storage, and retention limits. You have the right to access, rectify, or erase your personal data under GDPR Articles 15–17.

For further details, see our full Privacy Policy.

5. Legal Jurisdiction and Governing Law

These Terms and all disputes or claims arising from their interpretation or enforcement shall be governed exclusively by the laws of the Portuguese Republic.

By using the Rentals section of PortugalProperty.com, you agree to submit to the exclusive jurisdiction of the courts of Portugal, irrespective of your country of residence.

6. Revisions and Modifications to Terms

PortugalProperty.com reserves the right to modify or update these Terms at any time, without prior notice. Any changes will be posted on this page with the date of last revision clearly stated.

Continued use of the Rentals section following such updates constitutes acceptance of the revised Terms.

7. Contact

For any questions or concerns regarding these Terms or the referral process, please contact:

PortugalProperty.com – Rentals Division
Email: rentals@portugalproperty.com
Phone: +351 308 800 878